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Return Policy

STAMINA FITNESS offers NATIONAL shipments:
They are carried out with Express Courier 24h.
For the islands and disadvantaged areas, delivery times vary from 2 to 3 working days.
The agreed courier is GLS. After taking charge of the shipment, you will receive a text message and/or email from the courier indicating the CUSTOMER'S PACKAGE ID (tracking) and delivery time slot.
Click on the following link to track your shipment: Track Order
FLEX DELIVERY
From January 2022 our delivery service is even more flexible and personalized with FlexDeliveryService. Thanks to the possibility to choose between six different options, you will live a personalized delivery experience based on your needs.
How does it work ?
You will be constantly updated on the progress of the shipment. Through a link sent by e-mail you can access a management area, both before and after the first failed delivery attempt, where you can choose:
- New delivery date
- Choice of pick-up point
- New shipping address,
- safe place of delivery,
- Authorize collection by a neighbor
- Refuse the delivery.
The service is completely free and you just need to enter your email and phone number during the purchase.
ABSENT RECIPIENT
If the recipient is absent at the time of delivery, GLS Corriere Espresso will get in touch with our staff to notify them of the stock in their warehouses.
Our Customer Service will get in touch with the courier giving the necessary arrangements to make a second delivery or to collect the goods on site.